Do- It Yourself Repair

 

 

 

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Department

 

 

Parts Listing
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Trubleshooting
Your Fan


 
 
 
 
 

 

Troubleshooting Your Fan
(3-Speed Troubleshooting
)

Before Requesting Service: Please follow this troubleshooting guide before contacting Casablanca Consumer Affairs Department TOLL FREE at 1-888-227-2178 Monday through Friday 7:00am - 4:00pm PST. For your convenience, you may also fax us at 1-909-629-3243.

Caring for Finishes: For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the finish. A vacuum cleaner brush nozzle can remove heavier dust. Surface smudges or an accumulation of dirt and dust can easily be removed by using a mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but never use abrasive cleaning agents. These will damage the finish. Painted and high-gloss blades may be cleaned in the same manner.

Blades: Wood finish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be applied for added protection and beauty.

Never Lubricate this Fan!

The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated for life. Do not attempt to oil the motor.

Changing Light Bulbs

Be sure to turn power to the fan OFF at the wall switch or circuit breaker before changing light bulbs. Replace bulbs with same type as removed from the fixture. Each fan is rated for a maximum TOTAL wattage of lighting.

Exceeding the rated maximum allowable wattage for the fan will burn out the fan electronics module and void the warranty.


3-SPEED

PROBLEM
POSSIBLE REMEDIES

FAN WILL NOT START

FAN WILL NOT START Check main circuit fuses, circuit breakers, or wall switch position.


FAN WOBBLES OR SHAKES EXCESSIVELY

Be sure canopy pin is properly set into the slot on the ball.
Check the screws holding the blade holders to the flywheel (or direct drive motor). Tighten as necessary.
Check that bladeholders have not been bent during installation.


FAN NOISY DURING OPERATION

Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s).
Tighten canopy screws and mounting plate assembly.
Tighten the blade to bladeholder screws and blade holders to flywheel.
Make sure all screws in the motor housing are snug, but not overly tight.
Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or have fallen off the wire splices. Tighten or adjust as necessary.


BREAK-IN PERIOD Let fan run at high speed for two (2) hours

DOES NOT RUN ON LOW SPEED

If new, "break-in" may be required - run at higher speed for several days


FAN RUNS SLOWLY IN EITHER DIRECTION IF ROTATION IS STARTED BY HAND; WILL NOT REVERSE
Defective reverse switch; defective capacitor; or open motor winding: Replace reverse switch assembly; replace PCB assembly; or replace motor unit.

FAN WILL NOT OPERATE AT PROPER SPEEDS OR WILL NOT OPERATE AT ANY SPEED:

Defective three-speed pull-chain switch assembly; or defective capacitor: Replace three-speed pull-chain switch assembly; or replace PCB assembly.





To Find a Service Center Near You
Call Toll Free: 1-888-227-2178