Service: Please follow this troubleshooting guide before contacting Casablanca Consumer Affairs Department TOLL FREE at 1-888-227-2178 Monday through Friday 7:00am - 4:00pm PST. For your convenience, you may also fax us at 1-909-629-3243.
Caring for Finishes: For cleaning, a soft brush or lint-free
cloth should be used to prevent scratching the finish. A vacuum
cleaner brush nozzle can remove heavier dust. Surface smudges
or an accumulation of dirt and dust can easily be removed
by using a mild detergent and slightly dampened soft cloth.
An antistatic agent may be used, but never use
abrasive cleaning agents. These will damage the finish. Painted
and high-gloss blades may be cleaned in the same manner.
Blades: Wood finish blades should
be cleaned with a furniture polishing cloth. Occasionally,
a light coat of furniture polish may be applied for added
protection and beauty.
Never Lubricate this Fan!
The precision motor at the heart of your
Casablanca fan features sealed bearings that are lubricated
for life. Do not attempt to oil the motor.
Changing Light Bulbs
Be sure to turn power to the fan OFF at the wall switch or circuit breaker before changing light
bulbs. Replace bulbs with same type as removed from the fixture.
Each fan is rated for a maximum TOTAL wattage of lighting.
Exceeding the rated
maximum allowable wattage for the fan will burn out the fan
electronics module and void the warranty.
|FAN WILL NOT
FAN WILL NOT START Check main circuit fuses, circuit
breakers, or wall switch position.
|FAN WOBBLES OR SHAKES EXCESSIVELY
Be sure canopy pin is properly set into the slot on
Check the screws holding the blade holders to the flywheel
(or direct drive motor). Tighten as necessary.
Check that bladeholders have not been bent during
|FAN NOISY DURING
Check and tighten light fixture retaining screws,
glass shade screws and/or the light bulb(s).
Tighten canopy screws and mounting plate assembly.
Tighten the blade to bladeholder screws and blade
holders to flywheel.
Make sure all screws in the motor housing are snug,
but not overly tight.
Check that the wire nuts inside the canopy and switch
housing are not touching the metal parts or have fallen
off the wire splices. Tighten or adjust as necessary.
||Let fan run at
high speed for two (2) hours
DOES NOT RUN ON LOW SPEED
If new, "break-in" may be required - run
at higher speed for several days
FAN RUNS SLOWLY
IN EITHER DIRECTION IF ROTATION IS STARTED BY HAND; WILL
switch; defective capacitor; or open motor winding: Replace
reverse switch assembly; replace PCB assembly; or replace
NOT OPERATE AT PROPER SPEEDS OR WILL NOT OPERATE AT ANY
Defective three-speed pull-chain switch
assembly; or defective capacitor: Replace three-speed
pull-chain switch assembly; or replace PCB assembly.