Warranty Information

 

Factory Service
Department

General
Warranty Info

 

Waranty
and
In-Home Service


New 2007
Warranty





 

Detailed
Warranty Info

 









CASABLANCA FAN CO.®
SIGNATURE COLLECTION
1998 and 2006

 

WARRANTY EFFECTIVE

1998
WARRANTY
to Current

TEN (10) YEARS
XLP
Direct

ONE (1)
YEAR

 

SIGNATURE COLLECTION
CASABLANCA FAN COMPANY LIMITED WARRANTY
THIS WARRANTY SUPERSEDES ALL PREVIOUS WARRANTIES
STAPLE PROOF OF PURCHASE TO THIS PAGE KEEP FOR FUTURE REFERENCE
  Motor (Inside Installation)...................................... Lifetime
  Motor (Damp Installation)......................................Ten (10) Years
  Direct Drive (Inside Installation)..............................Lifetime
  Direct Drive (Damp Installation)..............................Ten (10) Years
  Component Parts ................................................. One (1) Year
  Light Kit ............................................................. One (1) Year
  Blades ................................................................ One (1) Year
  Finish ................................................................. One (1) Year
    Light Bulbs........................................................... No Warranty
During the warranty period we repair, or at our option replace at no charge, a defective product. Where available Casablanca will provide free in-home service for a period of 120 days from the date of purchase on normal installations only. (Note: A "Normal" installation is defined as a fan mounted on a ceiling less than 10 feet in height.) The Consumer will be required to pay for any equipment, service/labor charge for ceilings over 10 feet. See your dealer for details.
HOW TO OBTAIN SERVICE: CONTACT YOUR DEALER FOR THE NAME OF THE NEAREST SERVICE CENTER or REFER TO THE AUTHORIZED SERVICE CENTER LIST SUPPLIED WITH THIS FAN Do not return your fan without approval from Casablanca Fan Company. Should it become necessary to return your fan to an authorized Casablanca Service Center make sure it is properly packaged to avoid in-transit damage, which is not covered by this warranty.
WHAT IS NOT COVERED:
CASABLANCA FAN COMPANY REQUIRES THE USE OF GENUINE CASABLANCA BLADES WITH THIS FAN. WHERE A FAILURE OF THIS FAN IS CAUSED BY THE USE OF ACCESSORIES NOT SUPPLIED BY CASABLANCA, THIS WARRANTY IS VOID.
This warranty does not apply if the product has been damaged by improper installation, neglect, accident, misuse, exposure to extremes of heat of humidity, or as a result of service or modification by other than an authorized Casablanca service center. All costs of installing, removing and reinstalling the product are the responsibility of the owner. Warranty motor repairs must come back to the factory for replacement. Casablanca will not pay for shipping charges incurred in sending the defective product from the customer to Casablanca Fan Co., but will pay for return UPS shipment. Glass shades may vary due to availability. Hand blown glass may contain blisters, seeds, or thin lines. These characteristics are not defects, but substantiate that this is handblown and handcrafted glass. No other expressed warranty is given. The repair or replacement of a product is your exclusive remedy. Any implied warranty of merchantability or fitness is limited to the duration of this written warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. In no event shall Casablanca be liable for consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.




To Find a Service Center Near You
Call Toll Free: 1-888-227-2178