Warranty Information


Factory Service

Warranty Info


In-Home Service

New 2007


Warranty Info



W A R R A N T Y ...P R O G R A M
For Products Purchased Effective January 2007:


Models Covered


• 19th Century

• Astro

• Barolo

• Brescia

• Bel Air

• Bel Air Halo

• Brescia

• Bungalow

• Capistrano

• Concentra

• Chelsea

• Cottage

• Commodore

• Estrada

• Four Seasons III

• Four Seasons III

• Four Seasons III

• Hampshire

• Hanover

• le Grande

• La Fleur

• Lanai

• Marrakesh

• Malibu Star

• Metropolitan

• Middlebury

• Mission

• New Orleans

• Panama II

• Panama Damp

• Reverie

• S3

• Scandia

• Seacoast

• Siena

• Serra

• Silhouette II

• Stealth

• Trident

• Utopian

• Ventura II

• Victorian II

• Wailea

• The

• Verrazano


Where available, Casablanca will provide free in-home service* for a period of 120 days from the date of purchase or installation. Please do not return the product to the dealer. If you have any questions or need assistance with installation or operation of your fan, please call our toll free number: 1-888-227-2178 and our consumer service department will gladly assist you.

* IN-HOME SERVICE: Casablanca offers in-home service WHERE AVAILABLE as follows:

Within the first 120 days, Casablanca will send a field service representative to repair or replace the part or parts deemed to be defective from the factory, including blades, light kits and glass. Most service center contracts cover up to a 30 mile radius from their place of business. Casablanca will not cover repairs caused by improper installation. After the 120 day period, the Consumer will be charged for the service call and labor. Casablanca will pay for all defective parts through the duration of the parts warranty.

Note: Service Centers are required to submit a Proof of Purchase with each warranty claim. The Consumer must provide a copy of the Proof of Purchase at the time of service.

If no in-home service is available, the consumer may send an in-warranty fan to Casablanca Fan Company, Pomona, California for repair. The fan must be packaged properly, shipped and include a copy of the Proof of Purchase. The fan will be repaired and returned at no charge to the consumer, freight prepaid.

www.CasablancaFanCo.com OR www.CasablancaFanRepair.com

File Name (2007WarrantyProgram1-11-2007.pmd) ras 1-11-2007


To Find a Service Center Near You
Call Toll Free: 1-888-227-2178